Returns & Exchanges

At J.R.DUNN, we want you to be completely satisfied with your purchase. If you are not entirely happy with your selection, we offer a 30-day window for returns and exchanges on all eligible fashion items in their original condition.

1

Initiate Your Request

Log into your account or visit our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags, certificates of authenticity, and protective materials are included.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring any previous shipping labels are covered.

4

Drop Off and Track

Hand your package to the designated carrier and retain your receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing